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Response Time
We typically respond to all inquiries within 24-48 business hours.
Monday - Friday, 9am - 6pm ESTFrequently Asked Questions
Quick answers to common questions
How does Cashback work?
Cashback helps you discover class-action settlements you may be eligible for based on your purchase history. We simplify the claims process so you can get the money you're owed without the hassle.
Is Cashback free to use?
Yes, Cashback is completely free to use. There are no upfront costs or hidden fees. We only earn when you successfully receive a settlement payment.
How long does it take to receive payment?
Payment timelines vary depending on the settlement. Some settlements pay out within a few weeks, while others may take several months. We'll keep you updated on the status of your claims.
Do I need proof of purchase?
Many settlements don't require proof of purchase. We'll let you know which settlements require documentation and which ones you can claim without any proof.
How do I become a UGC creator?
We're always looking for talented content creators to join our team. Visit our Creator Application page to apply.